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Introducing Brief Encounters…

 

Being in hospital is always a difficult time for patients. However, for some it can also be very distressing and emotionally traumatic. It can be hard for staff in general/acute hospitals to know what to say – what is the ‘correct thing’, how to behave, how to help relatives and also how to help yourself so you don’t go home and worry about your patients.

We’ve called it Brief Encounters as this captures the intense and necessarily swift interactions ward staff have with patients continuously through a shift. Less romantic but more practical than the film. And with an s.

 

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Some of the features in Brief Encounters include...

Boundaries

Posted by on Oct 14, 2013 in Stars | 0 comments

A major concern for many staff is getting the balance right between being warm, friendly, human, normal with patients – and crossing boundaries.

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Top Tips

Posted by on Oct 14, 2013 in Stars | 0 comments

Staff are faced each day with having particularly complex conversations with patients, conversations which can be very emotionally and intellectually demanding.

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Happy Leadership

Posted by on Oct 14, 2013 in Stars | 0 comments

The only way that staff teams can effectively and sanely fulfil exceptionally demanding, distressing and exhausting work is if they are well supported.

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Extra Stuff

Posted by on Oct 14, 2013 in Stars | 0 comments

Do the ‘putting it together quiz’ to help recap what you’ve encountered and check out our resource library.

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