Staff have an assortment of concerns about caring for people who are experiencing extreme emotions.
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Who are these emotionally vulnerable patients? How do we recognize them? Are they different to us?
A major concern for many staff is getting the balance right between being warm, friendly, human, normal with patients – and crossing boundaries.
Staff are faced each day with having particularly complex conversations with patients, conversations which can be very emotionally and intellectually demanding.
Find out more about caring for distressed and anxious patients and those with a specific mental health diagnosis.
The only way that staff teams can effectively and sanely fulfil exceptionally demanding, distressing and exhausting work is if they are well supported.
Do the ‘putting it together quiz’ to help recap what you’ve encountered and check out our resource library.